Frequently Asked Questions

Nexxence is a human-powered LinkedIn authority building service that helps professionals expand their network, create engaging content, and track their progress with proprietary metrics (NAS, NILI, COI). We combine 24/7 offshore expertise with data-driven strategies to accelerate your career growth.

Unlike automation tools that risk account restrictions, we use real human professionals who understand context, craft personalized messages, and follow LinkedIn's best practices. Every action is thoughtfully executed by our trained team, not scripts or bots.

You need an active LinkedIn account (free or premium), 15 minutes for onboarding, and clear career goals. We handle everything else, from profile optimization to daily engagement activities.

Onboarding takes 15-20 minutes through our 5-step wizard. You'll provide your goals, target audience, and LinkedIn access. Our team begins optimizing your profile within 24 hours.

The 30-day trial includes LinkedIn profile optimization, strategic network growth, targeted job application assistance, and content & thought leadership support. Each area is tailored to your professional goals and managed by our team of experienced professionals to strengthen your positioning, visibility, and career opportunities.

Yes, upgrade anytime to accelerate growth. Downgrades take effect at the next billing cycle. The price difference is prorated when upgrading.

Yes, annual plans save 2 months (approximately 15% discount). Contact support@nexxence.com for custom payment arrangements on higher tiers.

We offer a 30-day conditional money-back guarantee. You must complete onboarding and use the service for at least 15 days. Request via support@nexxence.com.

Yes, you can pause for up to 30 days once every 6 months. Your data and progress are preserved. Contact support to arrange a pause.

The free trial is exclusively for Career Accelerator to ensure you experience our systematic approach from the foundation up. You can upgrade anytime during or after your trial. Most clients find starting with fundamentals leads to better long-term results.

All your historical data, connections, and metrics remain accessible. Downgrades take effect at the next billing cycle, and you'll retain the features of your current tier until then.

Each tier represents exponentially more value - not just more features. Authority Builder clients see 3x more opportunities than Growth Catalyst. Industry Leader clients report 5x more executive visibility. The ROI scales faster than the price.

Most clients see increased profile views within 7 days, meaningful connections within 30 days, and significant authority growth by month 3. Transformative opportunities typically emerge as authority compounds over 6-12 months.

We don't guarantee specific metrics as results vary by industry, experience, and starting point. However, our data shows 87% of clients who stay 8+ months report significant career opportunities.

These are our proprietary metrics. NAS (Nexxence Authority Score) measures your overall LinkedIn influence. NILI (Nexxence Industry Leadership Index) shows your percentile ranking in your industry. COI (Career Opportunity Index) predicts likely career advancements based on your profile strength.

Connection acceptance rates vary by industry (15-50%). Most clients add 50-200 quality connections monthly. We focus on relevance over volume - 100 strategic connections outperform 1,000 random ones.

We create industry-specific thought leadership content including text posts, carousels, and long-form articles. All content is customized to your voice and expertise, not generic templates.

Connection requests don't roll over month-to-month. This encourages consistent growth rather than sporadic bursts, which LinkedIn's algorithm favors for sustained authority building.

Yes, you'll have the same dedicated manager who learns your goals, voice, and industry. If your manager is unavailable, their team lead covers with full context of your account.

Career Accelerator focuses on building your foundation - profile optimization, strategic connections, and authority metrics. We provide the content strategy framework so you understand what works. Most clients upgrade to Growth Catalyst within 2-3 months when ready for full content support.

Premium features enhance our effectiveness. We leverage advanced search filters and InMail credits if available, typically improving results by 30-40%.

Our global team operates 24/7, maintaining consistent activity regardless of your location. Update your timezone in settings to optimize posting times.

Each subscription covers one LinkedIn profile. We offer team discounts for 5+ subscriptions. Contact sales@nexxence.com for enterprise pricing.

Successful clients stay 12+ months (compound effect), respond promptly to connections, engage with their network, and provide feedback to refine strategy.

Yes! We handle systematic activities, but personal interactions, timely responses, and authentic engagement from you significantly improve results.

Consider upgrading when you're consistently hitting connection limits, need more content support, or want faster growth. Most clients upgrade after month 3-4.

Share your personal referral link. When someone signs up for the Nexxence free trial through your link and our team approves their application, you get 14 extra days added to your free trial. There's no limit to how many people you can refer.

Your unique referral link is ready as soon as you sign up for the free trial. You can find it anytime on the 'Referrals' page in your dashboard, where you can copy it, share it and even customize your referral code.

Your 14 extra days are added automatically as soon as our team approves the person you referred for their free trial. You'll get an email and an in-app notification confirming the reward.

Yes! Each approved referral adds 14 days to your free trial. Refer 3 people and get 42 extra days, refer 5 and get 70 extra days. There's no limit, and every referral is reviewed and approved by our team.

No. Extra days are added to the end of your current free trial. If your trial has already ended, they restart it from the day the reward is applied, so earned days are never lost.

Yes! Once your free trial account is set up, you can create a custom referral code (3-20 characters) from the Referrals page, as long as it's unique. This makes your referral link more personal and memorable.