Terms of Service

For purposes of these Terms of Service, the following definitions apply: • "Services" means the LinkedIn authority building services provided by Nexxence, including profile optimization, network expansion, content creation, and performance tracking. • "Platform" means the Nexxence web application, dashboard, and related technology systems. • "User" or "Customer" means any individual or entity that subscribes to or uses our Services. • "Subscription" means the recurring monthly payment arrangement for access to our Services. • "Content" means any text, images, posts, messages, or other materials created or shared through our Services. • "Proprietary Metrics" means our exclusive measurement systems including NAS (Nexxence Authority Score), NILI (Nexxence Industry Leadership Index), and COI (Career Opportunity Index). • "LinkedIn" means the professional networking platform owned by Microsoft Corporation.

To use Nexxence Services, you must: • Be at least 18 years of age or older • Have a valid LinkedIn account in good standing • Provide accurate and complete information during registration • Maintain accurate account information throughout your subscription • Comply with all applicable laws and regulations • Not be prohibited from receiving our Services under applicable law We reserve the right to verify your eligibility and may request additional information or documentation to confirm your identity or professional status.

Account Registration Requirements: • You must provide accurate, current, and complete information during registration • You are responsible for maintaining the confidentiality of your account credentials • You may only create one account per person or entity • You must notify us immediately of any unauthorized use of your account Account Termination Rights: • We reserve the right to refuse service or terminate accounts at our discretion • Accounts may be terminated for violation of these Terms • We may refuse service to individuals who have previously violated our Terms • Terminated accounts forfeit all subscription benefits and fees paid

Nexxence provides LinkedIn authority building services including: • LinkedIn profile optimization and strategic positioning • Human-powered connection outreach and networking • Content creation, scheduling, and engagement optimization • Performance tracking via proprietary metrics (NAS, NILI, COI) • Strategic consulting and account management • Reporting and analytics dashboards Important Disclosure: Nexxence is an independent service provider and is not affiliated with, endorsed by, or sponsored by LinkedIn Corporation or Microsoft Corporation. Our services are designed to help you use LinkedIn more effectively within LinkedIn's Terms of Service, but we cannot guarantee outcomes or results.

Subscription Structure: • Services are provided on a monthly subscription basis • Subscriptions automatically renew each month unless cancelled • You may cancel your subscription at any time from your account dashboard • Cancelled subscriptions continue until the end of the current billing period • No proration or partial refunds for mid-cycle cancellations Price Changes: • We reserve the right to modify subscription pricing • Price changes will be communicated with at least 30 days advance notice • Continued use of Services after price changes constitutes acceptance • You may cancel before price changes take effect to avoid new rates

Payment Processing: • All payments are processed securely through Stripe • We accept major credit cards and ACH payments where available • All fees are charged in United States Dollars (USD) • Payment is due immediately upon subscription or renewal Tax Responsibility: • You are responsible for all applicable taxes, duties, and assessments • Prices are exclusive of all taxes unless otherwise stated • We may collect applicable taxes where required by law Failed Payments: • Failed payments result in immediate service suspension • Account access is restored upon successful payment resolution • Repeated payment failures may result in account termination

30-Day Conditional Money-Back Guarantee: • New customers may request a full refund within 30 days of initial subscription • Refund eligibility requires completion of our onboarding process • You must use our Services actively for a minimum of 15 days • Refund requests must be submitted via email to support@nexxence.com Refund Processing: • Approved refunds are processed within 5-7 business days • Refunds are issued to the original payment method • No refunds are available after the initial 30-day period • Abuse of our refund policy may result in account termination Non-Refundable Circumstances: • Account termination for Terms violations • Service cancellation after the 30-day window • Partial month usage (no pro-rating) • Third-party service fees or charges

Performance Disclaimers: • We do not guarantee specific outcomes, metrics, or results • Results vary significantly based on individual factors including industry, experience, content quality, and engagement level • We do not guarantee job placement, career advancement, or business opportunities • LinkedIn connection acceptance rates vary and are beyond our control • Profile view increases and engagement rates depend on multiple factors Service Limitations: • We are not responsible for LinkedIn account restrictions or suspensions • We cannot control LinkedIn's algorithm changes or platform modifications • Service delivery may be impacted by technical issues or LinkedIn platform changes • Success depends heavily on customer participation and engagement No Warranties: Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

Customer Obligations: • Maintain your LinkedIn account in good standing • Provide accurate and current login credentials • Comply with LinkedIn's Terms of Service at all times • Respond to connection requests and messages in a timely manner • Keep payment information current and valid • Participate actively in the onboarding and strategy development process Content and Communication: • Review and approve content before publication • Maintain professional standards in all communications • Respect intellectual property rights of others • Avoid spam, harassment, or inappropriate content • Report any issues or concerns promptly Account Security: • Maintain the confidentiality of your account credentials • Use strong passwords and enable two-factor authentication where available • Monitor your account for unauthorized access • Notify us immediately of any security breaches

Customer Content Ownership: • You retain ownership of your original profile content, posts, and materials • You grant Nexxence a limited license to use your content for service delivery • This license includes the right to edit, optimize, and publish content on your behalf • You may revoke this license by cancelling your subscription Nexxence Proprietary Rights: • Our proprietary metrics (NAS, NILI, COI) are Nexxence intellectual property • Our methodologies, processes, and technologies remain our property • You may not reverse engineer or attempt to replicate our systems • Trade secrets and know-how remain confidential Marketing and Testimonials: • You grant us the right to use your success stories for marketing (anonymized) • We may create case studies based on your results (with prior consent) • You may opt out of marketing use at any time • All testimonials and case studies will protect your confidential information

Mutual Confidentiality: • Both parties agree to maintain confidentiality of sensitive information • This includes customer data, business strategies, and proprietary methods • Confidentiality obligations survive termination of these Terms Information Sharing Exceptions: • Information that becomes publicly available through no breach of this agreement • Information required to be disclosed by law or court order • Information necessary for service delivery to authorized third parties • Aggregated and anonymized data used for service improvements Data Protection: • We implement appropriate security measures to protect confidential information • Access to customer data is limited to authorized personnel only • All team members sign confidentiality agreements • We comply with applicable data protection regulations

Service Disclaimers: • Services are provided "as is" without express or implied warranties • We disclaim all warranties including merchantability and fitness for purpose • No warranty that services will meet your specific requirements • No warranty of uninterrupted or error-free service Liability Limitations: • Our total liability is limited to the amount you paid in the preceding 12 months • We are not liable for indirect, consequential, or punitive damages • No liability for lost profits, opportunities, or business interruption • No liability for third-party actions or platform changes Specific Exclusions: • LinkedIn account restrictions or suspensions • Changes to LinkedIn's platform or policies • Technical issues beyond our reasonable control • Customer failure to follow our recommendations or strategies

Customer Indemnification: You agree to indemnify, defend, and hold harmless Nexxence and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from: • Your use of our Services • Your violation of these Terms of Service • Your violation of LinkedIn's Terms of Service • Content you provide or publish through our Services • Any misrepresentation in your account information • Your failure to comply with applicable laws Defense and Settlement: • We may participate in the defense of any claim • We reserve the right to settle claims at our discretion • You must notify us promptly of any claims • You may not settle claims without our prior written consent Exceptions: This indemnification does not apply to claims arising solely from our gross negligence or willful misconduct.

Binding Arbitration: • All disputes must be resolved through binding arbitration in Wyoming • Arbitration will be conducted under the American Arbitration Association (AAA) rules • Each party bears their own attorney fees and costs • Arbitrator's decision is final and binding Class Action Waiver: • You waive the right to participate in class action lawsuits • All disputes must be brought individually • No consolidation with other claims or parties • This waiver is essential to the arbitration agreement Small Claims Exception: • Either party may bring claims in small claims court • Claims must be within the court's monetary jurisdiction • Claims must be brought in your county of residence or Wyoming Injunctive Relief: • Either party may seek injunctive relief for intellectual property violations • Confidentiality breaches may be addressed in court • This exception does not waive the arbitration requirement for damage claims

Applicable Law: • These Terms are governed by Wyoming state law • Federal law applies where Wyoming law is preempted • No conflict of law principles apply • Wyoming law governs regardless of your location Venue and Jurisdiction: • Any court proceedings must be brought in Wyoming • You consent to personal jurisdiction in Wyoming • Arbitration proceedings will be held in Wyoming • Wyoming law governs the interpretation of these Terms International Users: • Users outside the United States consent to Wyoming jurisdiction • Local laws do not override these Terms • Currency conversions use current exchange rates • Time zones reference Mountain Time (Wyoming)

Termination Rights: • Either party may terminate this agreement at any time • Customers may cancel through their account dashboard • We may terminate accounts for Terms violations • Immediate termination may occur for serious violations Effect of Termination: • Service access ends at the end of the current billing period • No refunds for remaining time in billing cycle • Data deletion occurs 90 days after termination • All payment obligations survive termination Termination for Cause: • Violation of these Terms of Service • Violation of LinkedIn's Terms of Service • Fraudulent or abusive behavior • Non-payment of fees Post-Termination: • Confidentiality obligations survive termination • Intellectual property rights remain in effect • Data retention policies apply • Outstanding payment obligations remain due

Program Overview: Nexxence offers a referral program where existing users can earn rewards by referring new users to the platform. Eligibility: • Referrers must have an active Nexxence account • Referred users must be new to Nexxence • Referred users must complete the onboarding process during the beta phase • Referrals are subject to administrative review and approval Rewards: • Referrers earn 14 additional trial days for each successful referral • Rewards are automatically applied to the referrer's account upon the referred user's onboarding completion and administrative approval • Trial extensions apply to the Career Accelerator tier only • There is no limit to the number of referrals or rewards earned • Rewards are applied only after administrative approval of the referred user Restrictions: • Self-referrals are prohibited • Creating multiple accounts to earn referral rewards is prohibited • Nexxence reserves the right to void rewards for fraudulent activity • Referral rewards have no cash value and cannot be transferred • Administrative approval is required for all referral rewards Program Changes: • Nexxence may modify or terminate the referral program at any time with 30 days notice to active participants • Changes to reward amounts or eligibility criteria will be communicated via email • Existing pending referrals will be honored under the terms in effect when the referral was made Reward Application: • Trial extensions are applied to current active trials immediately upon administrative approval • If no active trial exists, extensions will apply to the next trial period • For paying customers, unused trial days may be converted to account credits at Nexxence's discretion • Administrative approval is required before any rewards are issued Fraud Prevention: • All referrals are subject to verification and review • Suspicious activity may result in account suspension • Nexxence reserves the right to investigate referral sources and methods

Terms Modifications: • We reserve the right to modify these Terms at any time • Material changes will be communicated via email • Notice will be provided at least 30 days before changes take effect • Continued use of Services constitutes acceptance of changes Notification Process: • Changes will be posted on our website • Email notification sent to your registered email address • Changes are effective on the date specified in the notice • You may cancel your subscription if you disagree with changes Version Control: • The current version is always available at nexxence.com/terms • Previous versions are archived for reference • The effective date is clearly marked on each version • Material changes are highlighted in update notifications

Legal Entity: Nexxence LLC [Wyoming Registered Agent Address - To be provided] Wyoming, United States Contact Methods: • Legal inquiries: legal@nexxence.com • General support: support@nexxence.com • Privacy questions: privacy@nexxence.com • Billing issues: billing@nexxence.com Response Times: • Legal matters: 5-7 business days • General support: 24-48 hours • Urgent issues: Same business day • Privacy requests: 30 days maximum Mailing Address: For formal legal notices, please use certified mail to our registered agent address. Electronic notice to legal@nexxence.com is acceptable for non-urgent matters. Last Updated: September 15, 2025